Monday, September 20, 2010

A Dooze of a Day

This post could probably be alternatively titled: Why I hate Insurance. But more on that later. I figured I should just vent about my day, since I am so worn out about it and don't have anyone here to lend a listening ear. The day actually started out great-- B slept in until 8am, which is unheard of around here! I think he was just completely exhausted from the garage sale and a really long Sunday. We ate breakfast as a family, Drew tucked himself away in the "study" (aka the usedtobefullofcraproom, and now almost empty in preparation for Connor) and we packed the car up to run some errands. There was a slight problem however: the car didn't start. As in, didn't even turn over. I was frustrated, but thankful Drew was home to atleast look at the car, and transfer the car seat over to the CRV (thank goodness for 3 cars right now!). Drew figured it was the battery and sent me on my way with the battery in tow to get a new one. We ran our errands and came home with the new battery. Second problem: the battery was not the problem. Which means we will more than likely have to tow the car to the shop.

I also found out that we're going to have to have someone look at our new fridge. The temperature is not regulating correctly in the freezer or the refrigerator, so we have to have a repairman look at it. Yet another morning wasted by waiting on someone to show up.

Once I finally got lunch on the table, it was quickly interrupted by my stomach revolting on me. I again was thankful for Drew being home so he could handle Brayden while I handled my (ahem) own set of issues. Once we got B down for a nap, I napped as well.

When I got up from the nap I set off with a vengeance to try and widdle down the insurance issues I've been having. If you remember, we had to have a second ultrasound on Connor due to the kidney issues that came up with the first one. Well, that ultrasound was temporarily denied due to it being a "pre-existing condition (which pregnancy cannot be). I've had to chase my tail calling all of our previous insurers over the past month getting letters of credible coverage. I already knew this before, but dealing with insurance companies yet again has solidified my opinion that there are two places that incompetent people work at: the government and insurance companies. I swear that talking to these people is like talking to a brick wall. They spew info out, and then when they send you the information, it's completely different than what they verified on the phone. Thankfully I understand a good deal of how the system works due to my work experience in HR and medical billing, but it doesn't negate the extreme frustration that the hoop jumping causes. At the end of about the 10th call to Tricare, they determined that Brayden was never covered under Tricare and would not release a letter of credible coverage for him. That's really funny, since I have all of the claims that were sent for his birth and well child check ups for the month that we had Tricare after he was born. They PAID claims, but they said he never had their insurance. If that's not ridiculous, I don't know what is. Unfortunately the claims department was closed for the evening by the time that hoop came up, so I am left looking forward to another day of hoop jumping and tongue biting. Atleast with Tricare they have an American call center. Some of these other insurance companies remind me of the credit card ad that's out right now where the guy calls himself "Pam" and just keeps saying yes. Sometimes it makes me want to scream: "what country in India am I calling, and what is your freakin' name because I know you're not Amanda!" UGHHH.

Drew had to leave immediately after I got off of the phone, so I was left with a fussy toddler, who threw half his dinner across our living room (our living room and kitchen are really close together and when I had gotten up to get his milk he literally chucked it across to the other room!). 7pm could not come fast enough tonight, and I still have yet to get off the couch since I put B to bed, despite the dirty dishes and nastiness that is my house right now.

I think all of this stress is making me have more Braxton Hicks. I promise I'm trying to take it easy, but what's a girl to do when she's got all this going on in her life???

PS-- Weekend in Review posted late today due to all of the drama and the fact that we had a extremely busy Sunday. If you like reading about our weekends, be sure to check it out!
 

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